April 20, 2020
DUE TO COVID-19 OUR LOBBY IS OPEN TO TWO CUSTOMERS ONLY EFFECTIVE 4-20-2020. PAYMENTS CAN BE MADE IN THE OFFICE , IN DROP BOX , ONLINE OR BY CALLING PSN OR BY REGULAR MAIL. THIS WILL REMAIN IN EFFECT UNTIL FURTHER NOTICE. THANK YOU FOR YOUR UNDERSTANDING.
March 17, 2020
The Rice Water Supply due to the COVID-19 policy change we will start turning off meters on 8/10/2020. If you are having financial hardship paying your bill, please call the office at (903) 326-5551 for assistant.
July 21, 2017
Any person with paperwork to be done needs to be in our office by 3:00, so that the paperwork can be done in a timely manner before the office closes at 4 pm. This includes new meters, transfers, renters, etc.
August 26, 2016
We have a new phone number for phone payments it is 1-877-885-7968, this is Payment Service Network. They will be able to process your payment with your Account number and last name on account only.