Meter Reading

Step 1: Find your meter box, which is typically located in the front of the property near the street.

Carefully remove the lid by using a tool such as a large screwdriver. Insert the tool into one of the holes and pry the lid off.

Step 2: Once you open the meter box lid, you will see the meter. On the face of the meter there is a row of digital numbers. Read the large numbers displayed from left to right. Do not include the two last digits.

If you have a billing discrepancy, the first thing you should do is read your water meter. Any customer that feels the meter is to blame for the high usage can have the meter removed and tested at the customer’s expense.