ALERTS

To make a payment over the phone, please call Payment Service Network at 1-877-885-7968. You will need your 13-digit account number and the name on the account. Thank you!

LOBBY HOURS

DUE TO COVID-19 OUR LOBBY IS OPEN TO TWO CUSTOMERS ONLY EFFECTIVE 4-20-2020. PAYMENTS CAN BE MADE IN THE OFFICE , IN DROP BOX , ONLINE OR BY CALLING PSN OR BY REGULAR MAIL. THIS WILL REMAIN IN EFFECT UNTIL FURTHER NOTICE. THANK YOU FOR YOUR UNDERSTANDING.

Due to COVID-19

The Rice Water Supply due to the COVID-19 we will not be turning offany meters.  Also we will not be adding late charges to any members account during the time of statewide disaster. If you are having financial hardship paying your bill, please call the office at (903) 326-5551 for assistant.

Paperwork

Any person with paperwork to be done needs to be in our office by 3:00, so that the paperwork can be done in a timely manner before the office closes at 4 pm.  This includes new meters, transfers, renters, etc. 

Credit card payment on the phone

We have a new phone number for phone payments it is 1-877-885-7968, this is Payment Service Network. They will be able to process your payment with your Account number and last name on account only.