To make a payment over the phone, please call Payment Service Network at 1-877-885-7968. You will need your 13-digit account number and the name on the account. Thank you!
LOBBY HOURS
April 20, 2020
DUE TO COVID-19 OUR LOBBY IS OPEN TO TWO CUSTOMERS ONLY EFFECTIVE 4-20-2020. PAYMENTS CAN BE MADE IN THE OFFICE , IN DROP BOX , ONLINE OR BY CALLING PSN OR BY REGULAR MAIL. THIS WILL REMAIN IN EFFECT UNTIL FURTHER NOTICE. THANK YOU FOR YOUR UNDERSTANDING.
Due to COVID-19
March 17, 2020
The Rice Water Supply due to the COVID-19 policy change we will start turning off meters on 8/10/2020. If you are having financial hardship paying your bill, please call the office at (903) 326-5551 for assistant.
Paperwork
July 21, 2017
Any person with paperwork to be done needs to be in our office by 3:00, so that the paperwork can be done in a timely manner before the office closes at 4 pm. This includes new meters, transfers, renters, etc.
Credit card payment on the phone
August 26, 2016
We have a new phone number for phone payments it is 1-877-885-7968, this is Payment Service Network. They will be able to process your payment with your Account number and last name on account only.
