ALERTS

To make a payment over the phone, please call Payment Service Network at 1-877-885-7968. You will need your 13-digit account number and the name on the account. Thank you!

LOBBY HOURS

DUE TO COVID-19 OUR LOBBY IS OPEN TO TWO CUSTOMERS ONLY EFFECTIVE 4-20-2020. PAYMENTS CAN BE MADE IN THE OFFICE , IN DROP BOX , ONLINE OR BY CALLING PSN OR BY REGULAR MAIL. THIS WILL REMAIN IN EFFECT UNTIL FURTHER NOTICE. THANK YOU FOR YOUR UNDERSTANDING.

Due to COVID-19

The Rice Water Supply due to the COVID-19 policy change we will start turning off meters on 8/10/2020.  If you are having financial hardship paying your bill, please call the office at (903) 326-5551 for assistant.

Paperwork

Any person with paperwork to be done needs to be in our office by 3:00, so that the paperwork can be done in a timely manner before the office closes at 4 pm.  This includes new meters, transfers, renters, etc. 

Credit card payment on the phone

We have a new phone number for phone payments it is 1-877-885-7968, this is Payment Service Network. They will be able to process your payment with your Account number and last name on account only.